Billing Supervisor- NEW

Charlotte, North Carolina
AMS Staffing, Inc.
Job Description Job Description

Job Title: Billing Supervisor

Location: Charlotte, NC 28202

Salary/Payrate: $100K-130K for a highly qualified Billing Manager and AWESOME benefits

Work Environment: Hybrid (1 of days WFH)

Term: Permanent / Fulltime

Referral Fee:AMS will pay $500 should the person you refer gets hired

Job Description:

Join a well-established law firm that has represented many of the Southeast’s leading companies and local governments for more than a century. The firm combines sophisticated legal work with a collaborative, people-focused culture where professional development, mentorship, and teamwork are valued.

The Billing team plays an essential role in supporting the firm’s attorneys, clients, and overall financial operations. We are seeking an experienced Billing Manager to lead a team of approximately 12 Billing Specialists and oversee the firm’s billing and e-billing operations.

This is an excellent opportunity for an experienced legal billing professional who enjoys leading a team, partnering with attorneys and clients, and improving billing processes.

The Opportunity

The Billing Supervisor will oversee the day-to-day billing function, ensuring invoices are accurate, timely, and compliant with client requirements. This position reports to the Controller and provides leadership to a team of Billing Specialists, all of whom are responsible for e-billing.

The ideal candidate will bring strong law firm billing and e-billing experience, along with the ability to lead a team and work effectively with attorneys, clients, accounting, and firm leadership.

Key Responsibilities

• Lead and manage the day-to-day billing operations for the firm.
• Supervise, train, develop, and evaluate a team of approximately 12 Billing Specialists.
• Oversee monthly billing, prebills, final invoices, adjustments, and client billing requirements.
• Manage the firm’s e-billing processes and maintain the eBilling Hub.
• Ensure billing systems accurately reflect client rates, billing guidelines, and matter-specific instructions.
• Partner with attorneys, clients, and internal teams to resolve billing discrepancies and account issues.
• Work closely with the Office of General Counsel to ensure compliance with outside counsel guidelines and client billing requirements.
• Develop billing reports and audit processes to improve accuracy and timeliness.
• Identify opportunities to streamline billing processes and implement improvements.
• Ensure proper expense coding and coordinate with Accounting regarding appropriate allocation within the firm’s accounting system.
• Maintain accurate billing and financial records in accordance with legal and accounting requirements.
• Monitor industry trends, technology, and best practices related to legal billing and e-billing.
• Serve as a backup to the Controller and provide support to the broader accounting team as needed.
• Ensure compliance with firm policies, procedures, and applicable legal and regulatory requirements.
• Perform other duties as assigned by firm leadership.

Qualifications

• 5+ years of professional billing experience required.
• Law firm billing experience strongly preferred.
• Hands-on e-billing experience is required.
• At least 2 years of experience supervising or managing billing professionals preferred.
• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred, or equivalent combination of education and experience.
• Strong knowledge of legal billing practices, accounting principles, and client billing requirements.
• Experience with Elite/3E and E-Billing Hub strongly preferred.
• Experience with Aderant and BillBlast will also be considered.
• Familiarity with e-billing platforms such as Legal Tracker, Tymetrix 360, CounselLink, Passport, Ascent, or similar systems is a plus.
• Advanced Microsoft Excel, Word, and Outlook skills.
• Strong leadership, organizational, and problem-solving abilities.
• Excellent written and verbal communication skills.
• Strong attention to detail and commitment to accuracy.
• Ability to manage competing priorities and deadlines in a fast-paced professional environment.
• Demonstrated experience with process improvement and team development.
• Comfortable working collaboratively with attorneys, clients, accounting professionals, and firm leadership.
• Ability to work outside of normal business hours occasionally when necessary to meet critical deadlines.
• Occasional travel may be required.