Events & Partnerships Specialist NEW

Enumclaw, Washington
Crystal Mountain
Please note, this position is located at Crystal Mountain Resort in Enumclaw, WA

Year Round

WORK AND PLAY IN THE MOUNTAINS
Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it’s more than our work. It’s our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it’s an experience you just don’t get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.

JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us- whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team!

BIG PEAKS, BIGGER PERKS

Employee perks:

• Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)
• + Free Alterra season pass for spouse and dependents 25 & under
• 50% off window ticket price at IKON partner resorts
• Free access to Alterra Mountain destinations during time off
• Free ski-referral letters for employees to use at other mountain resorts during time off
• Discounted friends & family day-ski vouchers (Up to 85% off)
• Discounts on Ski & Snowboard Lessons
• Discounts on Ski & Snowboard Rentals
• Discounts on Gear Tune-Ups
• Discounts on Food & Beverage
• Discounts at Crystal Mountain Retail shops
• Free Crystal branded swag
• Pro deals on gear with 100s of brands
• Discount Marketplace
• Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more
• Employee-only Night Skiing events
• Employee Housing Available for eligible positions
• Accrued paid time off for eligible positions
• Group health insurance for eligible positions
• 401K benefit and generous match with immediate vesting for all staff members over 18
• Opportunities for growth, advancement, and year-round employment

Position Title: Events & Partnerships Specialist

Business Unit: Sales

Position Reports to: Events & Partnerships Manager

Position Type: Full Time – Year-Round

Positions Reporting to this Role: Event Team (Stoke Patrol) volunteers

Location: Crystal Mountain, WA

Wage Range: $25.00-28.00 DOE

Schedule: Wed – Sunday. 4 days/week onsite including weekends.

Housing not provided

Please submit cover letter w/ resume or CV for consideration.

JOB SUMMARY

The Events & Partnerships Specialist is responsible for planning, coordinating, and executing events in collaboration with brand marketing while maintaining and nurturing partner relationships. This role plays a crucial part in bringing Crystal Mountain’s brand to life by embodying its personality and identity-authentic, confident, inclusive, playful, adventurous, skilled, human, and honest. The Specialist works directly with the Events & Partnerships Manager and Brand Marketing to ensure that all events and partnerships align with the resort’s goals, values, and current brand campaigns.

JOB QUALIFICATIONS:

Prior experience with event production required
Highly detail oriented and able to multi-task
Handle guest questions and set clear expectations
Previous direct experience with group management and customer service.
Professional communication skills mandatory
Proficient computer and interpersonal skills are necessary
Position requires a mature, dependable, flexible, team-oriented person who is able to stay calm under pressure Self-motivated, goal-oriented person a must
Must be available for varied shifts and days of the week

JOB DUTIES AND RESPONSIBILITIES:
Contribute proactively to achieving annual events income and profit targets
Manage a portfolio of events to generate revenue supporting the resort’s development strategy
Oversee logistics and execution of special events, including vendor relations, permit and contracting requirements
Coordinate sponsorship solicitation, manage invoicing, and ensure sponsor benefits are delivered as promised
Develop post-event evaluations, cost-effectiveness analyses, and metrics reporting, providing recommendations for future events
Recruit and train event volunteers, document volunteer engagement, and identify leadership volunteers.
Implement strategies for income growth from events, maintaining best practices.
Collaborate with the Sales & Events Director to develop engaging event opportunities and collateral, including web pages, proposals, and promotional activations
Oversee Non-Profit Relationships
Professionally interact with guests and employees
Thoroughly understand and accurately present all products and services available
Possess technical skills and an understanding of Siriusware, Inntopia, and Microsoft Office Suite Mentor, monitor, coach, and provide feedback to the team, including training.
Staff events
Stoke Patrol (event staff volunteer team) coordination
Handle contacts as required by business needs
Other duties as assigned

Overview of Events and Partnership Responsibilities:

Events:
Execute the production of events that bring our brand to life by raising Crystal’s voice, bringing action to its personality & identity – authentic/real, confident, inclusive, playful, adventurous, skilled, human, honest
Proactively contribute to delivering the annual events income and profit targets.
Assist in managing a portfolio of internal and commercial events with the aim to generate revenue in support of the Development Strategy
Oversee and manage logistics and execution of tasks in support of agency implemented and managed special events including vendor relations, permit, and contracting requirements
Coordinate sponsorship fulfillment process including communication and ensuring sponsor benefits are provided at levels promised
Produce post-event evaluations, cost-effectiveness analysis, and event metrics and provides recommendations for the next event
Inform and implement the strategy for income growth from events, and maintain best practices at all times
Work with the Events & Partnerships Manager to develop engaging events opportunities and collateral, including the relevant web pages, proposals, and promotional activation
Event execution includes planning, department updates, registration, internal logistics, and communication
Interact with guests and employees in a professional manner

Partnerships:
Contribute to maintaining strong working relationships with partners.
Assist with the management of a partnership opportunity pipeline
Aid in the production of regular communications to ensure all internal and external stakeholders are aligned
Work with Alterra’s team in Denver to fulfill corporate partnership deliverables
Manage the tracking of various partner deliverables

PERFORMANCE CRITERIA:
Willingness to learn and share feedback and other information with team and management
Uphold company and departmental policy at all times
Demonstrates support for company mission and values
Willingness and ability to be part of and contribute to a successful departmental team
Ability to work under stressful conditions without creating tension among fellow employees, vendors and supervisors
Workstation and surrounding area kept neat
Ability to communicate in a pleasant and efficient manner. Ability to present company policy in a diplomatic way
Possesses and utilizes good verbal communication skills and phone etiquette Knows policies and procedures, ensure team is aware and properly utilizing them
Willing to accept new policies and procedures as changes occur
Available for varied work shifts, including weekends and holidays, as agreed upon with management
Ability to complete projects before work shift ends
Ensures adherence by team to lunch and break schedules to maximize coverage and provide quality guest service
Willing to accept new and varied responsibilities

PHYSICAL DEMANDS AND WORKING CONDITIONS

This position may be required to work evenings, weekends and holidays.

OFFICE ENVIRONMENT
Able to lift, carry, or otherwise move and position a minimum of 40 pounds on occasion
Manual dexterity to operate a computer and other common office equipment
Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis
Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis
Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

OTHER DUTIES AS ASSIGNED

This position description is an overview of the scope of responsibilities for the role described above. With the evolution of Crystal Mountain, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change . click apply for full job details