EV Field Support Technician NEW

Laguna Hills, California
Tellus Power Green
Job Description Job Description

The EV Field Support Technician‘s job involves traveling to customer locations to install,

maintain, repair, commission, and troubleshoot EV equipment and systems ensuring customer

satisfaction and maximizing equipment uptime. This position will ensure seamless

communication between EV Charging systems and back-office management systems. They will

be responsible for reporting and analyzing test data as well as providing feedback and

suggestions to stakeholders.

Minimum Requirements

• 1-2 years of relevant work experience.

• Proficiency using MS Word, Excel, and PowerPoint.

• Basic understanding of Electrical Components.

• Perform routine checks and preventive maintenance to ensure EV chargers operate

efficiently.

• Experience with troubleshooting, diagnostics, and problem-solving techniques.

• Strong mechanical aptitude. Ability to work with hands and small power tools.

• Excellent organizational and time management skills with the ability to prioritize tasks

and meet deadlines.

• Support daily test procedures to validate EV Chargers in accordance with Customer

Requirements.

• Ability to identify opportunities for continuous process improvements and convey those

opportunities through written communications.

• Must be willing to Travel 50 percent of the time and have a clean DMV Record.

Preferred Skills

• Professional Experience in Electric Vehicle Industry.

• Ability to read and interpret electrical schematics, mechanical assembly drawings, and

manufacture data sheets/specifications.

Key Responsibilities

• Collaborate with other departments, such as engineering, software architects, design,

and testing, to ensure that all electrical assemblies meet the project requirements.

• Perform routine checks and preventive maintenance to ensure EV chargers operate

efficiently.

• Identify and resolve technical issues that arise during EV Charger operations on and

offsite.

• Troubleshoot electronics and equipment to perform required testing procedures safely

and accurately.

• Ensure that all electrical assemblies are completed safely, to the highest quality

standards, and in compliance with all applicable codes and standards.

• Maintain a safe working environment for all team members by ensuring that all safety

procedures are always followed

• Support daily test procedures to validate EV Chargers in accordance with Customer

Requirements.

• Support onboarding EVSE manufacturers and ongoing support of these partners

• Prepare and/or execute training and installation materials as required.

• Participate in teams to define and analyze root-cause of product failures.

TPG participates in the E-Verify Program. E-Verify is an internet-based system operated by the Department of Homeland Security and the Social Security Administration. It allows employers to confirm an individual’s employment eligibility to work in the United States. To view E-Verify notices in English or Spanish send request to hr AT telluspowergreen DOT com

TPG is an equal opportunity employer of all qualified individuals, including minorities, women, veterans, and individuals with disabilities, and regardless of sexual orientation or gender identity will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.

TPG is committed to the full inclusion of all qualified individuals. In keeping with our commitment, will take steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact the TPG Human Resources Department at hr AT telluspowergreen DOT com