Healthcare Project Manager – Performance Specialist NEW

West Palm Beach, Florida
PBACO Holding LLC

As a Healthcare Project Manager – Performance Specialist, you will play a pivotal role in driving the planning, execution, and evaluation of population health initiatives and performance improvement projects across a dynamic healthcare network. You will lead efforts to enhance clinical and financial outcomes, engage stakeholders, and ensure seamless communication across teams, practices, and leadership. This is a full-time Onsite position Monday-Friday in West Palm Beach, FL.

Responsibilities:

• Population Health Initiative Management
  • Direct multiple population health initiatives/projects (e.g., clinical initiatives like AWV-TCM) within a healthcare network.
  • Educate and assist in problem-solving to promote the implementation of population health and clinical initiatives.
  • Support the preparation and delivery of presentations related to population health and clinical initiatives.
  • Ensure proper training on population health and its role in improving continuity of care for patients.
  • Conduct routine meetings with staff (including PCPs), documenting discussions, action plans, and feedback.

• Data Analytics & Reporting

  • Possess general knowledge of data analytics and reporting requirements.
  • Review data to identify trends and opportunities for revenue growth and clinical improvement.
  • Apply analytical tools to research trends, expenditures, and utilization of healthcare providers/practices.
  • Collect, compile, and analyze data to measure and report provider and program performance.
  • Design and implement dashboards to track and manage assigned project performance.

• Program Management & Strategic Planning

  • Lead planning, evaluation, rollout, and monitoring of the Performance Enhancement Series (PES) program across the ACO.
  • Develop and maintain customized strategic action plans for practices, tracking deliverables and timelines.
  • Conduct quarterly performance assessments using financial, quality, and utilization data to identify underperforming practices for PES enrollment.
  • Oversee the implementation of Additional Network Participation Standard Agreements for practices with persistent performance or financial challenges.
  • Monitor compliance with benchmarks (e.g., Low Panel and Billing Days policies) and escalate practices not meeting targets.

• Stakeholder Engagement & Communication

  • Coordinate PES communications, including letters, consultant briefings, and performance reports.
  • Liaise with provider consultants and the Medical Director to support follow-ups, reassessments, and practice transitions.
  • Work effectively across all levels of the organization, maintaining clear communication and managing expectations with leadership.

• Physician Advisor Program Oversight

  • Manage scheduling, coordination, and tracking of Physician Advisor (PA) meetings across the ACO.
  • Collaborate with the Medical Director to support PA onboarding and align group meeting agendas with ACO priorities.

• Performance Monitoring & Contingency Planning

  • Proactively manage shifts in project scope, identify potential crises, and devise contingency plans.
  • Conduct project post-mortems to create recommendations for improvement.
  • Monitor progress of PES practices using tools like Caretracker and the Super DocACO App, escalating noncompliance or roadblocks as needed.
  • Maintain accurate documentation, dashboards, and trackers for internal review and auditing purposes.
  • Provide monthly summary reports to leadership on PA engagement, compliance findings, and unresolved issues.

• Education & Training

  • Educate physicians and providers on population health initiatives, including the PES program’s role in improving patient care.
  • Assist in the creation and distribution of training materials and educational resources.

• Additional Responsibilities

  • Design and implement cross-functional initiatives to optimize processes and improve efficiency.
  • Support company philosophies, objectives, decisions, and policies.
  • Perform other duties as assigned within the scope of responsibilities.
  • Ensure adherence to HIPAA, confidentiality, and organizational privacy standards.

Competencies:

• Analytical and advanced problem-solving strategies.
• Minimum level computer skills in a Microsoft Office environment: Medium
• Knowledge of Excel, Word, and Power Point Presentations in a business setting.
• Strong internet research capabilities.
• High attention to detail.
• Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
• Safety and Security – Uses equipment and materials properly.
• Attendance/Punctuality – Is consistently at work and on time.
• Knowledge of legal and ethical consideration related to patient information.
• Proven people skills with the ability to interface effectively both internally and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA’s, community organizations and other health plan staff.
• Knowledge of and experience collaborating with Provider Communities.
• Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems.
• An elevated level of engagement and emotional intelligence
• Progressive operational experience within a medical center, clinical group, or hospital setting.
• Basic knowledge of Population Health Strategy
• Proven ability to function effectively in matrix management environment and as a member of an interdisciplinary team.

Minimum Qualifications:

• Bachelor’s degree in Business Administration, healthcare administration, or related field
• 3+ years of experience in healthcare project management or related field
• Proven track record of successfully leading and delivering projects on time and within budget
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills

Preferred Qualifications:

• Master’s degree in a related area. Three+ years of experience in healthcare project management, clinical group operations, or hospital performance improvement.

Compensation details: 0 Yearly Salary

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